Airline operations are very expensive for us to run. We have a thin profit margin. We can't help but look at so many differences or inequities in the resources we have to deploy. It doesn't mean we're not proud and do not consider this as a service point. It's important to provide service to our customers in both official languages. As Ms. McEvoy indicated, it is one of our priorities. Be that as it may, the current framework does not provide for a level playing field with other carriers.
On April 13th, 2010. See this statement in context.