Again, on March 29—I filed a complaint with Air Canada and sent a copy to the Commissioner of Official Languages, because it doesn't really matter who I am—it was the same complaint. I asked for a glass of orange juice, and I received a glass of water. “Jus d'orange” and orange, it basically sounds the same. It's as if you went to Tim Hortons and asked for a coffee, and you were told: “I don't speak French”, because no one understood the word “coffee”. You say: “It is foggy outside”, and the person replies: “Yes, there's still a lot of snow.” I'm sorry, but this is not serious. It's a circus.
