No. Here, you are doing the same thing as what happened when Mr. Thibodeau complained about a can of 7UP. He had to take his case to court.
Jazz had to know that the employee was not bilingual, because I can assure you that I spoke with her, and you couldn't speak French with her, because she could not understand. It embarrassed her, and she said that she couldn't speak French.
There is a problem. I would like to know what kind of tests are given by Air Canada. What do the French and English bilingualism tests look like? Is it possible for us to get a copy of them?