Okay, in 20 words or less, if somebody comes into my organization with a particular issue, I would love to be able to sit down with that person and know that we have access to resources that take care of their immediate issue. We ask the person what they are doing, how they are doing, and what kind of support they need. Maybe it's educational, maybe it's employment, and those resources are available. Our teams can work with.... In other words, a holistic approach—
On December 6th, 2011. See this statement in context.