Let me give you some examples.
One of the complaints was about the library at the Royal Military College in Saint-Jean-sur-Richelieu. Seriously, in the time you were investigating the complaint, the library had already been closed.
The Canadian Forces recruiting centre in Bathurst is very important. People from as far away as Madawaska go to that bilingual centre for recruiting purposes. I registered a complaint on April 12, 2012. It is now March 19, 2013 and your office has not yet rendered a decision. That is dangerous, because, in the amount of time it has taken to deal with the complaint, the government has already closed the offices. And all that is said is that the government should have consulted.
I remember when they wanted to close the offices in Bathurst and move them to Miramichi, you said that the government did not hold consultations and had broken the law. You are doing the same thing this time too.
How can you say that the situation is improving when that is what we see? It is not a major complaint. You have to find out whether the Bathurst office is really going to close. We know it is, it has already been announced. Francophones from Madawaska are going to have to go to Fredericton. But we are still waiting for an answer. I do not know all the complaints that your office receives, but I am bringing up one that was easy to deal with and it was registered a year ago.