When there was progress, it was because a minister or deputy minister showed leadership by ensuring that all departmental employees understood that this is an important value for the organization. Where there have been failures, it has been because of a lack of leadership.
I also note that there can sometimes be inconsistency. That is why one of my recommendations is that the government state in no uncertain terms that it is committed to the development of official language minority communities, and to the promotion of English and French.
The following remark does not only concern this government. Indeed, from one government to the next, there has been a tendency to invest in official language minority communities without the majority being aware of that. It was done on the sly. In the communities, people are obviously familiar with the Roadmap or the Action Plan that preceded it. At the same time, the majority communities are unaware of those efforts and that commitment. I think the country is ready to see the government state its commitment to this in stronger terms than in the past.