I would like to quote a paragraph from the 2009-10 report released by the Treasury Board Secretariat. It talks about the Board. OCHRO noted that most institutions [the 200 institutions we were talking about a moment ago] measured their performance [in other words, their official languages performance] based on the results of the Public Service Employee Survey (PSES), which is run every three years. Others used the number of complaints made to the Office of the Commissioner of Official Languages. Only a few organizations have developed their own performance measurement system. Although sporadic activities were observed in some institutions, proactive and regular use of performance measurement does not yet appear to be a widespread practice. As Commissioner of Official Languages, do you have any comment to make on the paragraph I just quoted to you, which is taken from the Annual Report on Official Languages 2009-2010 for the Treasury Board of Canada Secretariat?
On October 25th, 2011. See this statement in context.