Thank you, Mr. Chair.
Given its nature and the fact it receives complaints, the Office of the Commissioner of Official Languages is called on to consider what could be done to improve the situation. Certainly, there are departments that have been very successful. Their way of doing things could be used as an example. Why do these departments succeed perhaps better than the others? How do they do that? Examples can often be motivating.
There were two teachers at the little school I attended. One always tended to criticize the students who had difficulty. I heard a discussion between the two teachers where one stated that you had to praise the students who did well and ask them to explain to the class why they had done well while others were having difficulty. The difference often lay in the work, involvement and all of that.
Might that inspire a new perspective and way of thinking? Perhaps you could give examples of successes in your reports. For example, you could mention that these departments obtained better results than the others for this or that reason.