I did notice one thing. The current government has renewed the previous government's action plan to produce a roadmap that was again renewed. this program is now more focused on education, immigration and support for communities. This represents a significant commitment on the part of the government.
With regard to the departments and their commitment to the delivery of services, language of work or positive measures, that depends on the department. I have found that when the leaders show a desire to succeed, results follow.
Often, a deputy minister arrives in a department and discovers that our assessment of that department is negative. He then decides that that has to change. He comes up with an action plan to make changes and we see the results. If the deputy minister, the minister or both convey to employees that this is an important value for the department, there is an immediate change.
This also works the other way. If the message conveyed is that this is not very important, it is not a priority and that there are other things that are more important, then there is an almost immediate disengagement.