We try to be as rigorous as possible. The person who is responsible for our research capacity has a Ph.D. The person who is responsible for our audits also has a Ph.D. We have highly educated researchers who do rigorous work. They try to ensure that there is sufficient consultation with the institutions.
I was explaining to your colleague how through the complaint investigation process a preliminary draft goes to the institution and to the complainant, and we receive their comments.
The same thing happens with the audit process. If we do an audit of an institution, they get a preliminary draft. They will have their comments, which are sometimes quite lengthy. Sometimes we take those into account. Sometimes we agree. Sometimes we disagree.
There have been cases in which we have acknowledged that there was a misunderstanding of the operation of a particular function, and we take into account the correction that's explained and make the change.
Our analysts and our researchers produce high-quality work. We try to ensure that our work is as rigorous as possible