I have powers of regulation and coercion where legal duties have been placed on public bodies. I also have that promotional role. We have had to debate in Wales as to whether we can have both roles within one person. I believe very strongly after seven years that we can. We need to have appropriate governance to ensure that we keep those roles apart within the office, but I do see them working very well together. We require an organization to comply but we can also provide them with tools through our promotion work, which aid them in that compliance. For example, we've provided non-statutory guidance to organizations on appropriate translation, appropriate simultaneous translation or textual translation. We can require compliance, but we can also enable them to comply. I find that beneficial.
I also find it beneficial that I can deal with complaints, because my experience is that an independent commissioner can work rapidly where that is required. If a complaint comes in and it is serious and has immediate effect, I can intervene very quickly, whereas—possibly—an administrative tribunal would not be as fleet of foot, would not be able to move as fast. I do find that useful when we have serious complaints that come in and we need to respond quickly.