Thank you for your presentations, Mr. Jedwab and Ms. Chouinard. It's always good to hear different points of view.
Ms. Chouinard, I want to congratulate you on your good research work. I think that research is key because it helps pave the way forward by highlighting the issues and suggesting solutions.
You just mentioned the commissioner's reports. The commissioner informed us earlier that federal institutions have been implementing his recommendations very easily in 30% of cases and have been taking a little longer in 50% of cases. However, 20% of complaints remain difficult to resolve, and you just referred to them.
I asked for more information regarding these complaints and the relevant institutions. Do you have any comments?