It goes back to 2013, Commissioner.
You are telling us that, if this goes on, you will need additional financial help to deal with complaints. A complaint like that is very serious. You say it yourself in the report. Official language minority communities, OLMCs, were not consulted on the matter. Since 2013, SiriusXM Canada has not been contributing to the Canada Music Fund. The damage has been going on since 2013, and I find that to be a concern.
Why are you not asking for more money right away, so that you can respond to complaints more quickly, and act as a result?
You have just asked the RCMP for figures in 2019, but the complaint goes back to 2015.