Providing services to the public is one of the major factors. When people ask for a service, it often happens that it is not provided in the language of their choice. Every time they want to obtain a service in their own language, we are actually asking them to commit a political act.
In terms of modernizing the act, we have to talk about consistency between the various components, specifically between Part IV and Part V. Part V deals with the language of work. If we can make sure that people are working in the language of their choice, we would then be able to provide the public with better services in the language of their choice. Replies to the language questions in surveys conducted with public servants tell us that no change has occurred in the last ten years. In other words, 92% or 94% of anglophones say that they are working in the language of their choice, while only 62% of francophones say that they are able to do so.
We are talking about organizations, machinery, apparatus, and, inside that apparatus, people have to be able to work in the language of their choice so that we can then provide services to support the development of our communities.