The second part of your question was about whether or not the amount is sufficient. As I said, right now, we are capable of managing the increase in complaints. However, there are still some areas where we could do more, such as in education, research, audits and follow-ups. It is extremely important to properly understand the context we are operating within.
The research aspect is extremely important. We are not really doing the research ourselves; we put in orders with researchers. It is extremely important to be able to use evidence produced by researchers. So it is a matter of knowing how we can use that to better guide our work.
However, as I also mentioned, if the trend continues, we will have to increase the number of investigators, without neglecting the promotion aspect. Something I have noted this year, as I travelled around the country, is to what extent official languages are not understood by people in majority situations. We often talk amongst ourselves, we are very familiar with official languages, but those individuals very often do not understand the concept of official languages, linguistic duality, or even official bilingualism. So it is important to conduct promotion with people in majority settings, as well as with those in minority settings.