We often hear talk of this idea of ghost services. Ms. Gauthier's team has been marketing our services very aggressively. It is more effective to rely on professionals.
However, it's also a good thing that departments take advantage of bilingual staff when they need memos and other communications written at the last minute. After all, we have some public servants who are perfectly bilingual. We work in both official languages.
We promote our services with passion. We believe in the importance of having professionals provide translation services.