Yes, people speak many languages in Switzerland, Austria and Germany, in particular. The reality of these companies is a little different than ours. They hire multilingual employees. As for us, this brings about another problem, because people who speak a language other than English or French are difficult to integrate into the service.
The dynamic of these countries is different, and I would say that, compared to them, our statistic of having 50% bilingual people who work with customers is probably still very high. I don't know whether this statistic is higher than theirs, but it's probably among the highest when it comes to bilingualism. I would even say that it is higher than Swiss International Air Lines.