It is in the enRoute magazine that people can look at during their flight. There are also online services that are completely bilingual. Our services, be it on the web, web applications or at our kiosks, are all offered in both official languages. You choose the language of your choice at the beginning.
When you call our services, you choose your language and are directed toward the appropriate call service. An agent can then take your call in the language of your choice. That is already there. Moreover, on our website and—