Our rate per word is going down. As our CEO mentioned, we are constantly trying to find ways to be more effective and more efficient. The aim of our new technology is to support our translators and our language professionals so that they can be more efficient. Our productivity is increasing.
Our price goes down each year. In this financial year, it is actually 39 cents per word. For the 2019-2020 financial year, we are planning for a rate of 34 cents per word, which is comparable to the private sector rate.
There are important factors to consider if you want to compare that rate with direct freelance rates. A department might pay 26 cents per word, but there are costs for administration, revision and quality control. The translation bureau always provides added value. We are a centre of expertise. We provide excellent services because of our language professionals. We also provide translation services after normal hours, seven days a week, 24 hours a day. We have a secure infrastructure for documents that are classified and those designated “Protected B”. We also have terminology databases. It is true that some people look only at the price, but we provide a lot of added value. That is why we remain convinced that, with 80% of the market, we are going to see growth and expansion.