We held a lot of consultations and had a lot of discussions with the official languages champions, with the directors general responsible for communication in the federal government, with a number of official language communities, precisely about ways of encouraging people to use the other official language, while still meeting their obligations and being more collegial with their co-workers.
It is also important to point out that each department is now responsible for managing its own affairs, for managing its employees. That is done with education, with awareness, and with a lot of discussion about the risks. There are processes in each department to make sure that all data and all information available to Canadians are of good quality and come from a professional translator.