That's good. I like your answer because it answers part of my second question.
Some members have also mentioned a lack of flexibility. In the case of someone who takes three classes a week, for instance, the classes have to be at set hours, such as on Monday, Wednesday and Friday from 10 a.m. to 11 a.m. only. However, as you know, members' schedules vary considerably from one day to the next. Is there some flexibility? What I hear said is that there is no real flexibility.