That is fine, thank you.
In the documents, certain airports are discussed. You said earlier that it was easier to respect the bilingualism issue in Ottawa and in Montréal, because there are a lot of bilingual people in the population. I have the data here. These are overall scores, and they appear in table 3 which is titled "Outcomes of Observations in Airports, Canadian Air Transport Security Authority, 2012–2013".
Jean-Lesage International Airport in Quebec City has a score of 91%. Is this because it was difficult to recruit bilingual people?
For Montréal, the score is 95%. It seems to me that it should be 100%, considering there is a bilingual population pool available.
In Ottawa, where it seems easy to recruit because of the bilingual population, the score is 79%. So I am troubled, because you said that this was a problem in Toronto. You know that Toronto is the hub for transport all over America. Many people come from Montréal and Quebec City, and they are routed through Toronto on their way to somewhere else. You alluded just now to people who do not travel often and are more nervous. This is very troubling to me.
There are troubling percentages, considering your observation about the ease of finding bilingual people in Ottawa and in Montréal. In Quebec City, I assume that people, like Mr. Généreux, are bilingual. There must be others.