I do not know because I have not had a chance to look into the matter. As you said, I am an official languages expert because I have previously experienced these kinds of situations. Apart from that, I do not know.
However, I can tell you one thing. It would be a lot easier if there were a system—it would be up to you to decide what system—in which the Commissioner of Official Languages, who determines whether a Canadian's language rights have been violated, would tell the complainant that he is entitled to $1,500. That would be a lot easier. We would need fewer judges and that would unburden the judicial system. I am not sure the majority of complainants would follow through to the end of the process. All I know is that doing nothing is a serious matter. Since no one complains, they continue to violate our rights and have done so since 1969. I think we have to find other solutions.