Yes, and the news was also reported in the press.
I phoned Le Droit to tell them I had asked to be served in French and the police had been sent after me. Imagine... The journalist arrived at my home shortly thereafter.
I proceeded by email every time. There was no form to complete and the process was very simple. I explained what had happened, that I was in Wabush on such and such a date, at such and such a time, and that I was not served in French. I sent the email.
I know now that this takes time. I used to check every other day to see if I had received a reply. Now I know the answer will not come for months, five or six months.
I am not saying it is perfect, but I wait for the answer, and when I receive it, I call Air Canada to say that the company has re-offended and to ask what it intends to do.