The answer I can give is that I absolutely agree with you. Statistics Canada's credibility is always at stake when we use data. We always want to ensure that users can count on valid information.
We are still reviewing all the processes associated with what happened in this instance. The census is a very complex machine, involving hundreds and even thousands of processes, and we release millions of Information units. That being said, we also have rigorous and systematic processes for reviewing everything that is released based on the census.
I cannot specifically explain to you the nature of the problem that occurred. Ultimately, a computer system misread the questionnaire, but a computer system is created by human beings.