Many important principles in that action plan are being implemented and are translating into positive and concrete progress. I've spoken about that when it comes to the great strides we've made in bilingual appointments, and when we've spoken about new ways in which we can continue to assess through spot checks and enhanced training. All of these things, I think, we will continue to debate so that we can preserve these principles for quite a long time—
On November 21st, 2017. See this statement in context.