Thank you very much, Mr. Chair.
My first question is for Ms. Johnson.
Ms. Johnson, you had a lot to say about how well the rollout went during the pandemic, but I think you missed the real slice, which was what happened before this planning took place so your organizations were ready and you were able to communicate effectively and offer your services and programs. You talk about the planning because I think that goes to the root of this study. It's the preparation that allows for the good work to happen after the fact.
If your colleague Ms. Guemiri has any comments to add, we have time to hear them, too.
Thank you.
It's over to you, Ms. Johnson.