Here, in British Columbia, francophones and francophiles received better service from the province than from the federal government. It was necessary to have provincial information about COVID-19 translated into French. Officially, the province is unilingual. I must say, I was quite surprised that that was necessary.
I know British Columbia is not the only province in that boat. You said that communicating in only one language—as was done in English—was disrespectful, possibly dangerous and unbelievable. Saying the right things and claiming support for both official languages are one thing, but walking the talk is another.
This is not the first time we've had to deal with an emergency, perhaps on a more local level.
Why were we not adequately prepared to respond in the emergency created by the pandemic? How did we get here?