We recently released a report on section 91 of the act, the section under which language requirements for positions are determined. Those requirements must be established objectively, but very often, that isn't the case.
We even provided the Treasury Board Secretariat with a tool that would help classify positions properly. Underestimating the language requirements of a position can result in the inability to provide services. It is therefore extremely important to adhere to section 91 and objectively assess language requirements.