We know that our headsets are not compliant and that Zoom is one of the least efficient platforms.
If I understand correctly, we'll be able to get the results of the tests you have conducted to look at everything.
Basically, what you are saying is that we either have to reduce the number of hours of work for the interpreters or have more interpreters.
Do you feel that you have done everything possible to get more freelance interpreters? Are you committed to not requiring them to work in pairs when they are interpreting remotely?