Ladies, in her opening remarks, Ms. Aung‑Thin mentioned among other things that you were facilitating access to essential products in order to slow the spread of the disease. That's altogether laudable. However, I believe that it's important to communicate effectively with people so that they can take appropriate action. It's a health issue. If people don't receive instructions in their language, it creates a health risk. The goal is to properly protect people.
The fact that it took the Government of Canada three months before requiring that both official languages be used on labels and in publications makes me uneasy. As people say in many other contexts, COVID‑19 has been blamed for a lot of things.
I'm sorry, but you haven't convinced me about the fact that we were in a crisis and needed time to find solutions. It took three months. It would have been easy to send translated information to retailers, who would then simply have had to make black and white photocopies onsite. I find that this aspect has been neglected.
Were you both involved in the decision to put up with this for three months?
I'd like to hear your comments on this.