That's fine, but when you consider the commissioner's findings, the number of complaints and the numerous stories reported in the media, they all seem to add up to one thing: it is very hard for people to receive services in French at border crossings.
Do you acknowledge that there are problems?
According to the assistant commissioner at the Office of the Commissioner of Official Languages, nothing will change until CBSA commits to overcoming the barriers.
Do you acknowledge that there are numerous problems that call for drastic changes?