We will undoubtedly receive more. When the pandemic was declared, we were quick to reach out to all the deputy ministers and organization heads to impress upon them the importance of meeting their official languages obligations. From the outset, we approached certain institutions directly, and as a result, they changed their practices straightaway. They are now holding bilingual press conferences and making sure to communicate with employees in both official languages. Since the pandemic began, we have seen improvements.
As you can see, the beginning of the pandemic brought a spike in complaints, much like the spike in cases. Now, however, the curve is flattening. My sense is that complaints will keep coming in because of the many deficiencies.