Thank you, Mr. Arseneault.
The compliance mechanism is part of the third pillar of a strict law. Since our office was created, we have received 54,000 complaints, and we have dealt with them with varying degrees of success. When it comes to compliance mechanisms, it's important to remember that the Commissioner has mostly investigative powers, and quite broad ones at that. The Commissioner even has the power to issue subpoenas. However, at the end of the day, the Commissioner only has the power to recommend. So, even though 80% of recommendations are acted upon, we see that institutional behaviours are not shifting.
Sometimes, we need to consider introducing compliance mechanisms. We have suggested enforceable agreements. We have talked about monetary penalties. However, there are many other possibilities that legislators might consider. I think we are at a point where we have to seriously question how effective the Act is.