Allow me to provide some additional information, Mr. Drouin.
Non-compliance with the act doesn't necessarily occur because many flights aren't high-demand. Our policy is to assign bilingual personnel to all flights no matter whether they're high- or low-demand.
Regional carriers such as Jazz, which is one of our regional partners, operate flights with only one flight attendant since the regions are mainly served by smaller aircraft. Jazz has instituted a personnel assignment system to ensure that bilingual attendants are on all high-demand flights.
There may be operational problems, as you mentioned. For example, if flight attendants are unable to get to work on time as a result of inclement weather, we call in a reserve attendant who's bilingual. If no reserve bilingual flight attendants are available, we may be forced to assign a unilingual attendant to a flight at the last minute. We've received complaints about this and immediately checked to see whether those situations were caused by what we call extraordinary unforeseen circumstances.