Pardon me, but I asked Mr. Rousseau a question. Since he's currently taking courses, he knows it's very hard for a unilingual anglophone to learn French.
Is a total of 13 hours enough to improve the language skills of Air Canada employees who provide services to francophones? Air Canada could increase the number of hours to 130. Thirteen hours is really ridiculous.
Mr. Rousseau, as president and chief executive officer of Air Canada, you're in a position to answer that question. You know it's hard to learn French. Is 13 hours of training enough?