Mr. Rousseau, earlier you told us that you preferred the Official Languages Act. So you understand that there's a distinction between the two. You confirmed the view of the Bloc Québécois, which condemns the fact that application of the Charter of the French Language would be optional under Bill C‑13. Our understanding is that, if you had to choose between the two, you would choose the Official Languages Act.
In 1976, the first commissioner of official languages, Keith Spicer, wrote this about Air Canada: "Seven years, roughly 371 complaints and some 232 recommendations later, one hardly knows what else to suggest for improvement."
That was also the view of Graham Fraser and all other commissioners of official languages. Complaints filed against Air Canada by francophones have constantly accumulated since 1969.
How do you explain that?