Mr. Chair, let me first of all confirm that even during the darkest days of the pandemic, we were still committed, and we continue to be committed, to training our employees in both official languages. That is one resource we never touched during the pandemic, given its importance to Air Canada and to Canada.
From a specific perspective, again, we have a rigorous 2020-23 plan. As I mentioned earlier, recently we introduced three new measures: more training hours, a separate department for official languages which reports directly to the executive committee, and a series of incentives to try to recruit more bilingual employees. Those are three specific measures that have just been introduced, in addition to the other measures that were introduced, like ambassadors at the different airports and a management committee that oversees the progress we're making on the Official Languages Act.
There are a series of different initiatives that have been put in place over the last several years to improve our performance.