We heard testimony from a lawyer, Mr. Handfield, who told us that they wouldn't speak to him in French, even though it was at the request of his client. I myself witnessed a situation like that.
He and other lawyers have said that their clients often receive an answer in English when they speak to the officers in French. Mr. Handfield told us that the situation was not improving, and that it had even got worse over the years.
How can you explain that?