We know that the statutes that protect passengers in Canada are very weak compared to those in Europe, for example. Francophone passengers are at a twofold disadvantage. That's clear from the many complaints that have been filed against Air Canada, for example. The Office of the Commissioner of Official Languages received 2,680 complaints after the company's CEO, Michael Rousseau gave that speech in English. That's the largest number of complaints ever filed in a single case in the history of that office. The frustration of Canadian passengers is obvious, but the government isn't taking the situation seriously.
When will you defend francophone passengers and force Air Canada to meet its official languages obligations?