Mr. Carsten Quell at the Official Languages Committee

On February 10th, 2023. See this statement in context.

February 10th, 2023 / 9:40 a.m.

Executive Director, Official Languages Centre of Excellence, People and Culture, Office of the Chief Human Resources Officer, Treasury Board Secretariat

Carsten Quell

If the service has to be available in both languages, arrangements would have to be made for the service counter to be able to provide equivalent quality in both languages. It's not enough for only the supervisors to be bilingual.

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