I think I mentioned two of these arbitrary criteria. First, if students say they want to stay in Canada after their studies, the officer refuses them the visa outright. If they have to present a career plan and the officer doesn't find it clear, he can refuse them a visa.
In other words, an agent can sometimes reject an application simply because he or she is not convinced of the merits of the case. But what exactly does this mean? Does it mean that the applicant does not have sufficient financial means? Does it mean that the agent simply doesn't like the photo? Does it mean that the form is badly filled in?
There are arbitrary refusals like this which are not justified and which lead to a kind of systematic rejection. It's the system that rejects people, and we have no idea why there are these arbitrary refusals. This needs to be much clearer.
If the file is poorly put together, the person should be given the chance to review or update it. If it's a question of a lack of financial means, the applicant should be given the chance to prove, for example through other bank accounts, that he or she has sufficient financial means to make the application acceptable. The current criteria don't help the client at all, and his file is rejected arbitrarily.