There's an information kiosk, a welcome kiosk at Pearson. This is where connection takes place. Service is provided in French, so that new arrivals can be introduced to the service centres, service providers and immigration networks that will be available to them. We ensure that contact is made as soon as the person arrives.
Olivier Jacques mentioned the pre-departure service offered by ConnexionsFrancophones. Whether virtual or in person, we make sure that people have information on the services offered and the people to contact when they arrive, so that the networks are already in contact with the newcomers.
In the past, services were available, but clients didn't know they existed. So the kiosk is one of the key elements in making sure that communication is clear.