Mr. Chair, one goes hand in hand with the other.
Promotion is necessary. Its purpose is to attract enough applicants to participate in our programs and meet the government's target.
The operations sector is just as important. We have to be able to meet the high demand for our services. We need to strengthen our operations. The department has therefore added resources in our offices in Africa. Since 2018, 67 new positions have been created on the African continent. We have also opened two visa offices there.
In addition, I should mention that, since the pandemic, the department has been offering ways to submit applications electronically. That way, we can spread the workload—