A distinction must be made between federal agencies subject to the act, which must provide services in both official languages, and regions designated as bilingual for language‑of‑work purposes. It's not the same thing.
What we'd like is for all public servants, regardless of where they are, to be able to work in the official language of their choice. We're seeing a decline in the use of French in the workplace across Canada. The question of whether they can use the language of their choice in writing was even removed from the survey of francophone public servants. So there's no satisfactory way to measure the use of French. As I've already said, it's considered a somewhat secondary language in the workplace. There's a tremendous amount of work to be done in that regard.
We'd like to ensure that all public servants are able to work in the official language of their choice. One day, service offices should also offer the same level of service in French as those located in designated bilingual regions. A 1977 circular shows where services are provided. The demographics of the country have totally changed since 1977.