I would qualify the answer by saying that both elements are valid.
Yes, the programs need to be better targeted. As Ms. Forest mentioned, there is no substantive equality at all stages of welcoming and supporting immigrants. So there has to be a will to better target the programs. They were modelled on others. For example, the settlement workers in schools program has been modelled on the anglophone model, but it doesn't meet the needs of French-language schools.
We also need better funding to hire officers like those in Ontario, which is a model. Whether it's the newcomer settlement program or the professional integration program for immigrant teachers, funding is granted by the province to each school to hire officers to support the students. Hiring that staff comes at a cost.