Regarding the reception at Pearson Airport, you have to understand that the role of the Centre francophone du Grand Toronto is to give francophone immigrants arriving via that airport the information they need. The immigrants receive a leaflet where they can see the various services offered in all provinces and territories. It is also available through an app, now. It is then up to them to contact the organizations on the ground.
We therefore have no direct connections with the Centre, but some immigrants learn about the existence of services through the information they are given by the Centre. Then, once they have reached the province they needed to get to and have settled there, they come to see us to access the services we offer.