Your question is very pertinent, Mr. Gourde. I actually ask myself the same question.
As I mentioned earlier, what could be done to ensure that these people have some recourse, apart from going to the Federal Court in certain cases, when the decision or the position comes from the panel? As I said, and I will say it again, the issue is accountability. There are no consequences for an officer of Immigration, Refugees and Citizenship Canada who renders a decision in a language other than the one the client chose. Other than filing a complaint with the Commissioner of Official Languages, there is no strong lever to reverse the trend.
Unfortunately, I do not have a miracle solution for you this afternoon. If I did, of course, I would already have stated it and shared it with a number of parliamentarians. I don't know if the other speakers have any concrete solutions to offer, but unfortunately, I have been asking myself the same question as you for a very long time.