Again, we're talking about the pitfalls of contracting out. We have less accountability and transparency. We have higher costs. When it comes to things like language training, we also don't have the matrices. It's about a check box or performance.
I can give you a personal example. I know of people who are set to take the generalized training—two hours, two times a week—and are never advancing. If it was in the public service, we could identify things like language barriers or disabilities.
A contractor is taking the money and running. They don't care whether you succeed. They don't have the values of the public service and the public good in mind when they come to the table. There's a lot of money being spent on contracting out, when we could hire internal people to do that training and have the matrix and quality we need to obtain a viable bilingual federal public service.