I know that there are a number of programs for bilingual municipalities and that they've expressed their need for services and resources. Again, I'd like to emphasize the importance of investments in education within the departments and public agencies that provide these services.
I applaud Ms. Hendricks's efforts. Models like these, which demonstrate a career‑long commitment on the part of a public servant, make it possible to offer more than just customer service and a counter. It ensures that people at all levels of the organization understand not only the language, but also the challenges that communities face. In bilingual municipalities, these challenges can affect a range of services, from those provided by the RCMP to the administration of justice, health care and the post office, just to name a few.